Stony Point Family Medicine
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Before your first visit, you will need to transfer your medical records to us.

Please, print and complete the Medical Records Release Form and send it to your previous clinic. This will authorize them to send us a copy of your protected health information as required by law to comply with patient's privacy regulations.

Also please, print and complete the forms below and bring them with you on your first visit.

Patient Registration

Patient History

Notice of
Privacy Practices

Acknowledgement of
Receipt of Notice of
Privacy Practices

Click to Read
Welcome Letter

 

 

 

 

 

 

Thank you for choosing us. As a patient-centered primary care provider our focus is to help you achieve your goals toward optimal health as quickly as possible, and keep your emphasis on the prevention of disease. Whether you visit us with an illness, multiple medical conditions or for an annual wellness checkup, we want to make sure that you leave our clinic with the comfortable feeling that you finally found a healthcare provider that really cares about you.

Our knowledgeable and friendly staff is ready to help you with your medical concerns.

Should any question arise, please call us at 704-585-9373 and we will be happy to assist you.

We look forward to seeing you.
Stony Point Family Medicine Staff

Click for More Information: Financial Policy | Appointment & Cancellation Policies | Walk-In Policy

 

Your first visit as a new patient may include a complete health history, a physical examination, lab tests and selected diagnostic procedures. We can also refer you to a specialist if we think it is necessary. Getting healthy and maintaining your health also requires a commitment on your part. As you decide to take responsibility for your personal health, it is imperative that you follow the instructions of your healthcare provider. To attain a healthier life a multidisciplinary approach is mostly necessary. It will certainly include a nutritionally sound diet, regular exercise appropriate for your age and physical limitations, stress management and quality sleep among others. Follow up visits will be scheduled as needed on your behalf.

Here are the documents you will need to complete on your first visit:
Medical Records Release Form, Patient Registration, Patient History, Notice of Privacy Practices, Acknowledgement of Receipt of Privacy Practices.

 

We accept most insurance plans including Medicare and Medicaid, because we believe that high quality medical care should be accessible and affordable to all.

Insured Patients

Co-payments and un-met deductibles are due at the time of service. If the deductible amount is uncertain or your plan does not cover for medical services provided to you, any amounts remaining will be due and payable upon receipt of insurance company's Explanation of Benefits (EOB).

When you receive your bill, please contact our billing services - ProManage at 704-603-8321 or Toll Free 855-481-1840 to arrange payment. If you have any questions or believe you received a bill in error, ProManage staff will gladly assist you to resolve the issue.

Proof of Insurance Coverage & Demographic Change

Proof of insurance coverage is required. We will retain a copy of your current insurance card for verification of eligibility and billing purposes. Please, notify us of any change on your insurance coverage, address or telephone number.

Uninsured Patients

For self-pay patients fees are due and payable at the time of service. This includes the office visit, any and all diagnostic and lab test fees. We offer affordable lab pricing to uninsured patients.

We accept cash, credit cards and debit cards. We do not accept personal checks.

 

As a reminder, our staff will call you or leave a message to confirm your appointment 48 hours prior to your scheduled visit.

For your benefit and ours, if you have to change your appointment, we require that you call at least 24 hours in advance. Your courtesy call to cancel or reschedule your appointment with ample notice is very important because it will allow us to reallocate the unused time to another person in need of medical care and will help us to avoid loss of revenue to the business.

Knowing that emergencies may happen in everybody's life, we will not charge you for your first missed appointment as a courtesy to you; although a $37.00 fee* will be charges to your account for subsequent missed or late-canceled appointments. You will need to pay the no-show fee before rescheduling your appointment. We hope that informing you of this policy will prevent us from ever having to enforce it. Thank you in advance for your cooperation.

 

We strongly recommend that you call to schedule your appointment because appointments will always have priority over walk-ins.

We accept a limited number of Walk-in patients as the clinic schedule permits; therefore the waiting time may vary. Please, be patient.

Walk-ins will be seen in the order of their arrival – except in cases of emergency.

We accept Walk-ins between 8:00 am-11:30 am and 1:00 pm-4:30 pm, Monday through Friday.

 

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